Dry-run is safe; live is honest. The fourteen days between them are how you earn the confidence to flip. Here's the ramp that worked for the first dozen stores.
Week one: connect and observe
- 1Day 1 — connect a read-only token; confirm the agents can see state.
- 2Day 2 — first dry-run cycle. Read every proposed row.
- 3Days 3–6 — daily review; tune policies where the agent surfaces a too-strict or too-loose rule.
- 4Day 7 — first weekly review: are the proposed rows boring yet?
Week two: flip, gated
Flip Phase 2 with the kill switch held and rate limits tight. Loosen them only as the decision_log accrues clean rows.
recommended starting rate limits (per hour)text
catalog writes : 20
campaign writes : 12
cs replies : 30
price moves : 4 (Tier A only)By day 14 most teams are running live with limits loosening on a schedule. The flip itself should feel anticlimactic — that's the whole point of the two weeks.